1. What is ZNS?
ZNS stands for Zalo Notification Service, this is a convenient text message service within Zalo's Official Account (OA) solution that helps businesses enhance their ability to provide information to customers.
2. How to configure ZNS campaign on AntCRM
Step 1: Enter Setting -> Integrate ZNS-> fill in the parameter (*) -> Save
(*): Application ID, application secret key
Step 2: Choose Create campaign
Step 3: Select receiver list (There are 3 ways) => Continue
Choose from the contact list available in the system
Import PID into the system (template download from number 4)
Import subscriber list into the system (template download from number 4)
Step 4: Enter the information for campaign -> Create campaign
Step 5: At the campaign list screen, choose Approve -> enter note -> Continue
Step 6: Wait for the campaign to be approved and sent
Step 7: View campaign statistics