AntCRM - Instructions to create a list of quick response for Facebook Posts

This feature allows users to create a list of quick responses to posts on Facebook. Each Post will have a separate list of quick responses.

This feature is to help users reply to comments quickly.

1. Create a list of quick response

Step 1: Enter Settings → Omni chat → Omni message template

Step 2: Enter title, content; choose category. And then choose Add button

2. Usage:

Step 1: At the customer comments on omni, press icon

Step 2: Double-click the desired answer

Step 3: Press Enter


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Published date: 18/12/2023 10:56AM
Last updated: 18/12/2023 11:32AM (thuan.tran@antbuddy.com - thuan.tran@antbuddy.com)
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Author:thuan.tran@antbuddy.com (thuan.tran@antbuddy.com)