AntRing - Setting SIP account of Antbuddy on X-Lite PC

1. Setting X-lite

1.1. Download the application

Access  X-lite main page to download the latest version http://www.counterpath.com/x-lite-download/

Note: Choose the correct operating system version

1.2. Setting the application

Step 1: After the download progress completes, you click on the download symbol X-Lite_5.0.3_88254.exe

Step 2: A License Agreement confirmation window will appear, user do:

  • Tick  “I accept the terms in the Licence Agreement

  • Choose Accept button

  • A confirmation window appears, you choose “Yes” to start installing the application

Step 3: After installing completely, the user open the X-lite application, the application interface will look like this:

2. Setting SIP trên X-lite account

2.1. SIP account information

2.1.1. Map Anttel information on X-lite

SIP account information of Anttel will have the following format:

Anttel information field

Value (reference information)

X-Lite information field

Device name

admindevice1

Account name

Display name

Authorization name

SIP Username

admindevice1

User ID

SIP Password

*********

Password

Realm

qa.anttel.vn

Domain

Outbound Proxy

125.212.213.4

Proxy Address

SIP Transport

TCP

Signaling Transport

2.2.2. Map AntBuddy information on  X-lite

SIP account information of AntBuddy will have the following format:

AntBuddy information field

Value (reference information)

X-Lite information field

Account Name

agent001

Account name

Display name

Authorization name

Authen ID

agent001

User ID

Authen Password

*********

Password

SIP Server

company.anttel-pro.ab-kz-02.antbuddy.com

Domain

Outbound Proxy

125.212.212.40

Proxy Addess

SIP Transport

TCP

Signaling Transport

2.2. Setting SIP account on X-lite

Step 1: Enter Softphone, chooser Account Settings

Step 2: At Account Tab, fill in the corresponding SIP account information in the information fields below, refer to the information map in section 2.1, then choose OK

Step 3: At Transport tab, choose TCP, choose OK

Step 4: At Advance tab, adjust Register every field = 300, Minimum time field = 20, choose OK

Step  5: After setting completely, the user needs to check that the listening/talking device is working on the device. To check,

  • User enters Softphone Preference Device Headset Mode.

  • Choose Headset device (Note must choose the correct the device)

  • Choose Test Device to ensure listening/voice works

  • Finally choose OK

Note: To use the Headset, you must choose the Headset icon outside the X-lite interface

Step 6: Configure Audio codec, user enters Softphone Preference Audio Codec. Here, the user only activates 2 codecs: G711 uLaw, G711 aLaw


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Article details:
Published date: 11/12/2023 11:26AM
Last updated: 11/12/2023 11:26AM (thuan.tran@antbuddy.com - thuan.tran@antbuddy.com)
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Author:thuan.tran@antbuddy.com (thuan.tran@antbuddy.com)